Buyer Guide

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Buyer Guide

How to source from Ornava using the single-supplier version of the international B2B buying path.

How to order

Use Start Order or Add to cart for samples and small orders with visible prices. Use Contact Supplier or RFQ for bulk orders.

How to request a quote

Include product links, quantity, target price, material, color, size, logo or packaging needs, destination country, and expected delivery date.

Samples

Samples help confirm scale, finish, clasp, stone style, and packaging before bulk order. Sample availability is confirmed per product.

Payment

Sample and small orders can use checkout. Bulk orders can use proforma invoice, deposit, balance payment, and Ornava payment link.

Purchase documents

For bulk orders, confirm quote, proforma invoice, purchase order details, payment terms, shipping method, and destination before payment.

Online protection scope

Ornava order protection applies to orders paid through Ornava checkout or an Ornava payment link, according to the order policy.

Shipping

Shipping method, cost, and lead time are confirmed before bulk payment. Tracking is provided after dispatch when available.

Customization

Logo card, gift box, barcode label, mixed-style packing, and finish/color requests are quoted separately.

Returns and issues

Report missing items, non-shipment, or product issues within the policy window with photos or video evidence.